IT Services

Digital Services at Uppsala University

The Division for University IT Services (UIT) collaborates with the university administration to offer a wide range of services, digital systems and other IT solutions to Uppsala University employees and others.

The majority of services are available to all staff through the IT fee, while some services involve an additional cost based on the needs of your activities. Select a service or category below for more information.

✚ = the service may incur an extra cost, read more about prices by clicking the link.

  

QUICK LINKS
• Your computer workstation
• IT security and digital identity
• Administration tools
• Communication tools
• Educational tools
• Collaboration tools

Additional services
• Data storage
• Server services
• Data processing
• Application services

Specialist services
• Extended support and other IT skills on contract or hourly basis

YOUR COMPUTER WORKSTATION

• Computer package for new employees (coming soon)
• Help choosing IT equipment

• Connect to fixed and wireless networks
• Find and install applications ✚
• Manage  printing and copying
• Storing and sharing files ✚

Quick guide: use the right storage

• Your own files are added to your personal folder
• Group folders ✚ are suitable for saving and sharing large amounts of data
• Research administration is processed and registered in the Allvis data portal
• Sensitive data require more secure storage, such as Vesta ✚
 

IT SECURITY & DIGITAL IDENTITY

• University accounts and passwords
• Use digital signatures

• Manage personal certificates
• Create VPN connection
• Log in with eduID and multifactor authentication
• Permission management in Appacc

Information security guides
• General information on information security
• How to create a secure everyday IT life
• UU's GDPR policy
• How does the "cloud" work?

ADMINISTRATION TOOLS

• Get started with the AKKA directory
• Get started with Primula
• Get started with Raindance

• Adato – Rehabilitation support
• Appacc – Manage digital permissions
• Easit – Case management
• Glis – Management information
• IA system – Work environment incidents
• Varbi – Support in your recruitment
• W3D3 – How does record keeping work?
• TimeEdit – Schedules and premises booking

  

COMMUNICATION TOOLS

• Get started with your email in Outlook
• Book meetings, rooms and equipment
• Zoom, chat and other e-meetings

• All about your email and calendar

• All about landline and mobile telephony ✚
• UU's digital information screens ✚
• Order website and domain name
• Take control of your mailing lists in Sympa
• Ungapped – newsletters and events ✚ (coming soon) 

EDUCATIONAL TOOLS

• Studium – UU's learning platform
• Study administration in Ladok
• Selma education database

• Inspera – E-exam (digital examinations)
• MoveOn – Manage exchange agreements
• NyA – National admissions system
• Ouriginal – Plagiarism control system
• VFU portal – Workplace training

Library system
• Order digitisation ✚
• Publish your research data
• Courses and supervision
→ Find all services on UB
 

COLLABORATION TOOLS

• Collaborate in SharePoint ✚
• Run projects in ProjectPlace ✚ (coming soon)
• Project management in PPS Online

• ELN (LabNotes) – Electronic lab journals ✚
• GIT – Manage and collaborate on source code ✚
• Kurt – Create and distribute simple questionnaire surveys
• Mentimeter – Presentations and surveys
• Survey & Report – Advanced questionnaire surveys and reports

Additional services

UIT offers a range of additional services such as extended storage, server operation, backup and consultancy services, etc. Some services are chargeable services, while others are not. Anyone ordering a chargeable service will need to provide order code, project code, ALF number or equivalent for billing purposes. The services listed below represent what UIT provides during 2020-2022. The range of services is being continuously developed and information on new services is published on an ongoing basis. A complete list of UIT's chargeable additional services is available here.

DATA STORAGE

• Central data storage (Argos) ✚
• Research storage (Allvis)
• Sunet Box
• OneDrive (coming soon)

GUIDE: Storage for research data
Research data often constitute public documents, and the University, as a public authority, has a responsibility to ensure that data are handled and stored correctly. Read more about research data here..
 

SERVER SERVICES

• Database hosting ✚
• Server backup ✚
• Server operations ✚
• Server site ✚

GUIDE: Server services for all needs
More information coming soon.

DATA PROCESSING

• SNIC – Large-scale computing and storage resources
• UPPMAX – Compute for education ✚
• Vesta – Secure data wrangling ✚

  

APPLICATION SERVICES

• Application operation ✚ (coming soon)  
• Application management ✚
• Application hosting (PHP)  ✚

Specialist services

Specialist services mean that you can engage the University's IT specialists according to your needs. Specialist services in IT consist of a range and breadth of consultancy services. If you decide to use the University's own IT specialists, you do not need to engage external staff.
→ Find current prices, ordering procedure and other information here.

EXTENDED ON-SITE SUPPORT  ✚

Extended "On-site Support" beyond what is included in the IT fee (Tariff 1)

• Support for AV technology

• Support for computer rooms

• Support for functional computers

  

ADMINISTRATION, OPERATION & DEVELOPMENT OF IT SYSTEMS ✚

IT expertise according to specific requirements (Tariff 2)

• Needs and requirements analysis

• Operation, monitoring and upgrading  of server, instrument or application

• Systems development

• Technical system administration

• Testing and troubleshooting

• UX-design

  

DEVELOPMENT & MANAGEMENT ✚

Specialist skills for advanced assignments (Tariff 3)

• Application management

• Systems development

• Project and programme management

• External IT consultant (framework contract)

 

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If you have any questions, please contact IT Support.

Publicerad: 24 januari 2023