Do you need help? Contact IT Support!
You are welcome to contact us with all questions concerning IT and telephony: if you need assistance with your computer, for error reports and orders, or if you have questions about IT services.
| Email: itsupport@uu.se Telephone: 018-471 44 00 Opening hours at IT Support: Opening hours on campus: |
| IT-support for employees at Akademiska sjukhuset • Email: it-support@regionuppsala.se • Telephone: 018-617 90 90 (open 07:30 am. - 4:45 pm.) • Web: Support | Region Uppsala (login required) |
Joint Case Management
University IT Services (UIT) employ joint case management in order to be able to provide the fastest and most effective IT support possible. When you contact us, you will receive help directly, or we will make sure that your request is taken care of by the right function within the division. We strive for the shortest processing time possible, but as some requests are more complex they may take a little longer to resolve. If this is the case, we will make sure that you are kept updated on the status of your request.
We are continuously working to develop our service and offer coordinated, efficient and accessible IT support across all of Uppsala University.
Information about updates and disruptions in IT services and systems can be found "System Information" on the Staff Portal homepage..