Do you need help? Contact IT Support!
You are welcome to contact us with all questions concerning IT and telephony: if you need assistance with your computer, for error reports and orders, or if you have questions about IT services.
Email: itsupport@uu.se
Telephone: 018-471 44 00
Opening hours at IT Support:
Weekdays – 8 am to 5 pm
Opening hours on campus:
Weekdays – 8.30 am to 4.30 pm
During the remaining part of the spring semester, there are many public holidays that affect opening hours at IT support and on campus.
For the following days listed opening hours apply:
| Date | Holiday | Opening Hours |
| April 14 | Maundy Thursday | 8 am. - 15 pm. |
| April 15 | Good Friday | Closed |
| April 18 | Easter Monday | Closed |
| May 26 | Ascension Day | Closed |
| May 27 | "Squeeze Day" | Closed |
| June 6 | National Day | Closed |
| June 24 | Midsummer's Eve | Closed |
When you contact University IT Services, you will receive help directly, or we will make sure that your request is taken care of by the right function within the division. We strive for the shortest processing time possible, but as some requests are more complex they may take a little longer to resolve. If this is the case, we will make sure that you are kept updated on the status of your request.
We are continuously working to develop our service and offer coordinated, efficient and accessible IT support across all of Uppsala University.
Information about updates and disruptions in IT services and systems can be found "System Information" on the Staff Portal homepage..