Student Services now in Building 10

The move took place in early February and the Student Services Unit is now ensconced in its new premises on the ground floor of New Ångström Building 10. The front counter on the ground floor is shared with the Ångström Laboratory reception, while the rear half is occupied by the card and key service. Behind the counter in the rooms inside, scheduling and programme administration are taking place, including scanning of all exams at the Faculty of Science and Technology.

The Student Services Desk is always staffed by at least one member of staff who is ready to assist students. Several members of staff at the unit have also been trained to answer frequently asked questions at reception.

“We are visited by staff, visitors and students so the questions can deal with anything from parking permits and group room and event space bookings to selling products,” says Student Services administrative assistant Alexander Kirsebom.

Drop-in guidance on offer

Since the merger of Student Services with reception, all information and services are available in one place, making it easier to contact study and careers counsellors, explains Eva Skytt. The Service Desk is easily picked out thanks to the adjacent beach flag with the text ‘drop-in-vägledning’ [drop-in counselling]. Students are welcome to drop by for in-person counselling in one of the eight meeting rooms around the reception area. The rooms will also be equipped with screens for connectivity, so that study counsellors can hold zoom meetings or hybrid meetings with students.

Thus far, however, there has been no major rush of students, although this will surely change as all teaching is timetabled in Building 10 from 21 February onwards.

“To a large extent, students are still attending lectures on Zoom, but more and more are arriving,” says Skytt, who is hopeful that one thing Student Services will be able to offer more of will be walk-and-talk meetings.

“One can meet students and take a walk in forest to chat. There are a number of suitable places that are easily reached from here.”