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Support for the Staff Portal

  • The start page on the Staff Portal (Medarbetarportalen)
  • Profile pages
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    • Edit your own page
    • Information about privacy settings
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Frequently asked questions about the profile pages in Medarbetarportalen

This FAQ does not replace the ordinary help pages, which you can browse through the left menu.

What is the difference between the profile pages on katalog.uu.se and mp.uu.se?

Your profile page that exists on katalog.uu.se is a public page which everyone have access to, including search engines such as Google. The page on mp.uu.se requires you to login to Medarbetarportalen, and therefore will only be visible to fellow-workers at the university. Both pages collect its information from the same source and you have the possibility to choose what information is shown public in integrity settings.

Go directly to your public or your internal profile page.

My publications list is incomplete. What is wrong?

The publications list is collected from DiVA. Your publications need to be properly entered in DiVA (including your user-ID, “CAS-ID”) to show up on your profile page. Read more on the topic of the DiVA-list.

I have updated my profile page but i can’t see the changes. Why?

If you can see your changes within the editing tool, then they will also show up on your page.

There is a delay of up to 15 minutes before the changes goes through.

Reload the webpage with the web browsers update button

keyboard shortcut F5 for PC or Command+R for Mac

or log out, by flipping out the menu in the upper right corner

and Log out from medarbetarportalen 

And close down all web browser windows, and Log in again.

Your browser may has stored the  page settings saved in cache-memory that needs to be cleared.

Go to this page and follow the instructions for clearing the cache-memory

How do i change my contact information on my profile page?

Your contact information is collected from the catalog database and is not editable on your profile page. If your information is inaccurate, contact the Catalogue Administrator at your department or unit.

I have lost some information from my profile page. Can i restore it?

There is no versioning for what you yourself write on your profile page, so information that has been removed is gone. If the information missing was on your page for an extended period of time there is a possibility that Google, or some other cache-service, has it saved. Try searching for your name and see if the old information is present.

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