Changes regarding the Uppsala University's licences for Adobe software has caused problems for some users. Follow the instruction below if you are having trouble using software from Adobe:
- Sign out of the Adobe Creative Cloud program and/or individual Adobe programs.
- Log in again by selecting the profile named "GU - Uppsala University".
If you have lost your password for your Adobe account, you can reset it by pressing "Forgot password / Reset password" when logging in to the Adobe Creative Cloud program, or via Adobe's website.
If you are experiencing continued issues, can contact IT Support at 018 471-4400 or itsupport@uu.se.