New arrangements for COVID-19 questions
More than 600 emails about the current coronavirus situation have come in to Uppsala University’s dedicated email address email@example.com since it opened on 7 March, but responsibility is now passing to the ordinary branches of the University.
“We have reached a new phase where questions will be handled by relevant departments and divisions, not by crisis management. We have therefore set up an auto-response for firstname.lastname@example.org referring to the normal organisational units and channels,” says Director of Communications Pernilla Björk.
Most emails have been about HR issues, such as work environment, quarantine, pay, etc., in other words, how employees and employers are to deal with the current situation, with reference to the existing rules.
Questions from students have included why courses were not cancelled before the decision on distance education, criticism that decisions were not taken earlier and why decisions are no longer in effect. Many questions have also come in about placements.
“We have also received good tips and ideas on how we can support the health services and people at risk, from both staff and the general public. People are very creative,” says Shirin Mavadati at the Division for Central Services, one of those who has covered the email address email@example.com during this period.
A collection of information about COVID-19 remains available via these addresses:
Any new decisions of the Vice-Chancellor concerning COVID-19 will continue to be published at:
Please address questions about education and research to the faculty office for the disciplinary domain concerned. Please address other questions to firstname.lastname@example.org.
Please send general questions about studying at Uppsala University to email@example.com.
Students who have specific questions about programmes or courses should contact the department concerned.