IT Division is responsible for the e-meeting system Adobe Connect and offers guidance and support for all employees.
Support for employees
Employees who need help with Adobe Connect can contact:
Phone: 018 - 471 44 00
Support for students and teachers - online
You can always test your audio in an Adobe Connect testroom, http://connect.sunet.se/test.
Please refer your students to this supportrum!
In this room everyone has the role of Presenter, that is, you can use the pods that are already there, but you can’t create any new ones.
Turn on your camera and microphone
Test your audio settings:
Meeting > Manage my settings > Audio Setup Wizard
Test the chat
Test raising your hand
Do not change any other settings
If you’re lucky, there may be someone else there to test their sound – then you can run tests with each other, of course.
You can also select the national support room, which is manned during certain hours for all students and teachers: http://connect.sunet.se/cafeconnect
Opening hours (during semester)
Monday-Thursday 8.30-11.00, 12.30-15.30