Help and support
Help and support
Work is currently in progress at Uppsala University to replace existing web platforms with a single new web platform, Sitevision. Because of this, very limited user support is now being offered in the systems that are being replaced. See information at the bottom of the page about help for these systems.
Help for Sitevision
Manuals and guidelines for Sitevision are being produced continuously as the system is developed and introduced. On the new staff gateway, these will be found under the specialist gateway web publication. Note that until the new staff gateway has been launched, these pages are only available to authorised editors.
- Video: brief introduction to Sitevision
- Sitevision - manuals
- Gateway for web editors working on the new staff gateway
- All about the new website
Help for Infoglue (external website)
Infoglue will gradually be replaced by Sitevision until April 2024, when the platform will be closed. Each website has a migration coordinator who is responsible for the migration to Sitevision.
The demo web gives an example of what department web pages can look like.
Guidelines for teasers and article styles.
The support website contains material used in Infoglue courses
Help for Staff Portal (Liferay)
The Staff Portal will be replaced by the new staff gateway (Sitevision) in autumn 2023. The Staff Portal editorial team is working with all divisions to optimise the structure and content of the new staff gateway. Each division has a migration coordinator who is responsible for the migration to Sitevision.
Help pages for the Staff Portal
Support
- If you have any questions about the website and the migration to Sitevision, start by contacting your migration coordinator. At local level, the migration coordinator is often the same person as the webmaster. If you are uncertain who the webmaster is, look in the footer on your website start page. In the University Administration, one migration coordinator has been appointed for each division.
- Contact webbprojektet@uu.se if you have general questions about the project, the migration and the new website. Please note that you may have to wait longer for a response during the summer, from the beginning of July onwards.
- Contact itsupport@uu.se for help with technical issues.
Courses and workshops
In 2023, courses and workshops will primarily be provided for the editors who will be implementing the migration to Sitevision.
Read more about courses and workshops
Please note that courses in Infoglue and the Staff Portal are no longer being offered as these systems will be replaced by Sitevision during 2023.