Fixed telephony services

Fixed telephony services

Teleservice offers analogue or IP telephony services. To help you choose your equipment, please see the page Recommended equipment.  To order a new extension or apply to move an existing one, see below.

Costs

see Priser telefonitjänster

Analogue telephony services

This is the most commonly used technology at Uppsala University and can be offered everywhere, except in areas where only IP telephony services are available. We list recommended devices under Recommended equipment.

IP telephony

This technology is mainly available at Blåsenhus but can also be found in other areas, albeit to a lesser extent. In the areas where IP telephony services are used, the issue of models and equipment is dealt with via the relevant campus management team or equivalent.

Order forms can be found under Forms, guides, etc.

Publicerad: 11 augusti 2020

Order a new extension or apply to move an existing one

Orders for new extensions and applications to move existing ones must be submitted on the order form found under Forms, guides, etc.

Orders received are normally completed within ten working days, assuming that Teleservice has been provided with correct information at the time of ordering.

When moving larger groups, units or departments, and in the case of large new orders, it is important to submit your application in plenty of time beforehand. We recommend that you appoint a contact person who can be responsible for communication with Teleservice and that you follow the procedure below.

• Make a rough estimate of the number of extensions affected/required and the rooms/premises to which these extensions are to be connected. We need this information several months before any planned move in case the switchboard infrastructure needs to be extended.
• Specific information on which extensions are to be connected to which sockets. We need this information at least three working weeks before any planned move so that we have enough time to get the work done together with a service partner.

If there is anything you are not sure of with regard to orders, equipment, telephony service technology, please contact Teleservice.

Moving IP telephones

As regards moving IP telephones, please contact the relevant campus management team or equivalent unit in the first instance. If you are not sure who you should consult, contact Teleservice

Order forms can be found under Forms, guides, etc.

Publicerad: 14 november 2019